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Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business

Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans

The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service

The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service

Raving Fans: A Revolutionary Approach To Customer Service

Raving Fans: A Revolutionary Approach To Customer Service

Advanced E-Commerce Business Questions and Analytical Hints

Advanced E-Commerce Business Questions and Analytical Hints

Customer-Driven Disruption: Five Strategies to Stay Ahead of the Curve

Customer-Driven Disruption: Five Strategies to Stay Ahead of the Curve

Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationsh

Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationsh

Fit for Purpose: Wie Unternehmen Kunden finden, zufriedenstellen und binden (German Edition)

Fit for Purpose: Wie Unternehmen Kunden finden, zufriedenstellen und binden (German Edition)

Customer Experience Management: How to Design, Integrate, Measure and Lead

Customer Experience Management: How to Design, Integrate, Measure and Lead

IT's About Patient Care: Transforming Healthcare Information Technology the Cleveland Clinic Way

IT's About Patient Care: Transforming Healthcare Information Technology the Cleveland Clinic Way

The Customer-Base Audit: The First Step on the Journey to Customer Centricity

The Customer-Base Audit: The First Step on the Journey to Customer Centricity

The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty

The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty

Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service (The Disney Instit

Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service (The Disney Instit

Make Winning a Habit: 20 Best Practices of the World's Greatest Sales Forces

Make Winning a Habit: 20 Best Practices of the World's Greatest Sales Forces

Agenda vertical 2021: Tapa Dura, Agenda Semanal 2021, Agenda en español, Semana Vista, Agenda de 12

Agenda vertical 2021: Tapa Dura, Agenda Semanal 2021, Agenda en español, Semana Vista, Agenda de 12

The Membership Economy (Pb)

The Membership Economy (Pb)

LinkedIn Marketing Business: Wie Sie mit der

LinkedIn Marketing Business: Wie Sie mit der "DASKY Methode" Ihre Content Marketing & Social Selli

Rethinking Users: The Design Guide to User Ecosystem Thinking

Rethinking Users: The Design Guide to User Ecosystem Thinking

Bowling Floor Desk Clerk Work Log: Work Journal, Work Diary, Log - 126 pages, 6 x 9 inches

Bowling Floor Desk Clerk Work Log: Work Journal, Work Diary, Log - 126 pages, 6 x 9 inches

Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption

Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption

Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

The Concierge Manual: The Leading Resource for Building Your Successful Concierge and/or Lifestyle M

The Concierge Manual: The Leading Resource for Building Your Successful Concierge and/or Lifestyle M

Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation

Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

The Experience Mindset: Changing the Way You Think about Growth

The Experience Mindset: Changing the Way You Think about Growth

Orchestrating Experiences: Collaborative Design for Complexity

Orchestrating Experiences: Collaborative Design for Complexity

The Thank You Economy

The Thank You Economy

Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale

Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale

Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement

Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for You

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for You

Relationship Marketing: Successful Strategies for the Age of the Customer

Relationship Marketing: Successful Strategies for the Age of the Customer

Basic Books Capa comum Relationship Marketing: Successful Strategies For The Age Of The Customer
Unselling.: The New Customer Experience

Unselling.: The New Customer Experience

Crm for Dummies

Crm for Dummies

Managing Customers as Investments: The Strategic Value of Customers in the Long Run

Managing Customers as Investments: The Strategic Value of Customers in the Long Run

The Best of No B.S.: The Ultimate No Holds Barred Anthology

The Best of No B.S.: The Ultimate No Holds Barred Anthology

Como se tornar uma Rainmaker: as regras para obter e manter clientes e clientes

Como se tornar uma Rainmaker: as regras para obter e manter clientes e clientes

Scoring Points: How Tesco Continues to Win Customer Loyalty

Scoring Points: How Tesco Continues to Win Customer Loyalty

Kogan Page Autor, Nome:Humby, Clive; Autor, Nome:Hunt, Terry; Autor, Nome:Phillips, Tim
Do B2B Better: Drive Growth Through Game-Changing Customer Experience

Do B2B Better: Drive Growth Through Game-Changing Customer Experience

What Clients Love: A Field Guide to Growing Your Business

What Clients Love: A Field Guide to Growing Your Business

The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers

The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers

Direccion De Alimentos Y Bebidas En Hoteles / Direction of Food and Drinks in Hotels

Direccion De Alimentos Y Bebidas En Hoteles / Direction of Food and Drinks in Hotels

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential

Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential

Building Brand Communities: How Organizations Succeed by Creating Belonging

Building Brand Communities: How Organizations Succeed by Creating Belonging

An Audience of One: Drive Superior Results by Making the Radical Shift from Mass Marketing to One-To

An Audience of One: Drive Superior Results by Making the Radical Shift from Mass Marketing to One-To

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty: 33

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty: 33

The Million-Dollar Financial Advisor Team: Best Practices from Top Performing Teams

The Million-Dollar Financial Advisor Team: Best Practices from Top Performing Teams

Badass: Making Users Awesome

Badass: Making Users Awesome

The New Market Leaders: Who's Winning and How in the Battle for Customers

The New Market Leaders: Who's Winning and How in the Battle for Customers

Trend-Driven Innovation: Beat Accelerating Customer Expectations

Trend-Driven Innovation: Beat Accelerating Customer Expectations

Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization

Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization

The Irresistible Consultant's Guide to Winning Clients: 6 Steps to Unlimited Clients & Financial Fr

The Irresistible Consultant's Guide to Winning Clients: 6 Steps to Unlimited Clients & Financial Fr

Dialogmarketing Und Kundenbindung Mit Connected Cars: Wie Automobilherstellern Mit Daten Und Vernetz

Dialogmarketing Und Kundenbindung Mit Connected Cars: Wie Automobilherstellern Mit Daten Und Vernetz

Le guide interdit de la manipulation psychologique (French Edition)

Le guide interdit de la manipulation psychologique (French Edition)

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

Customer Centricity: Focus on the Right Customers for Strategic Advantage

Customer Centricity: Focus on the Right Customers for Strategic Advantage

Zingerman's Guide to Giving Great Service

Zingerman's Guide to Giving Great Service

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service

AMACOM inglês
A Mind for Sales: Daily Habits and Practical Strategies for Sales Success

A Mind for Sales: Daily Habits and Practical Strategies for Sales Success

PITCH ANYTHING: Résumé en Français (French Edition)

PITCH ANYTHING: Résumé en Français (French Edition)

Sell Without Selling Out: A Guide to Success on Your Own Terms

Sell Without Selling Out: A Guide to Success on Your Own Terms

How to Win Campaigns: Communications for Change

How to Win Campaigns: Communications for Change

Maîtriser une conversation de vente, ça se joue !: Guider l'imagination de votre client afin de gén

Maîtriser une conversation de vente, ça se joue !: Guider l'imagination de votre client afin de gén

Branding Between the Ears: Using Cognitive Science to Build Lasting Customer Connections

Branding Between the Ears: Using Cognitive Science to Build Lasting Customer Connections

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

DATING Your Customer: A Relationship Manual

DATING Your Customer: A Relationship Manual

Vendre: Comment vendre ? Techniques de vente 8 étapes (Business Développement) (French Edition)

Vendre: Comment vendre ? Techniques de vente 8 étapes (Business Développement) (French Edition)

No B.S. Trust-Based Marketing: The Ultimate Guide to Creating Trust in an Understandably Un-Trusting

No B.S. Trust-Based Marketing: The Ultimate Guide to Creating Trust in an Understandably Un-Trusting

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

The Future of Retail Banking: Delivering Value to Global Customer

The Future of Retail Banking: Delivering Value to Global Customer

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